CLIENT EXPERIENCE

 


Suncorp-Metway: Adviser Extranet

Client: Suncorp-Metway / Industry: Financial Services / Solution: Strategy

Overview

Suncorp-Metway is one of Australia's leaders in banking, insurance, investment and superannuation. Our responsibility was to scope, build and manage an extranet to support the exchange of information and knowledge sharing within Suncorp’s entrenched financial adviser network.


Solution

The system had to function in a way that would give advisers access to marketing templates, key documents, network news and forums. We designed a strategy that could empower advisers to easily access information and required documents through a sophisticated search system.

The system had to be compliable with future enhancements. Over the past five years we have continued to add key features and usability updates to ensure the site remains abreast of the times.

Additional features such as news and forums have also been introduced to the site to connect advisers in the exchange of ideas about the industry and their practice.


Administered Services

  • Website strategy
  • Interface design?
  • Custom development?
  • Community features?
  • CMS implementation

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